Onsite/Remote Support

Remote and On-site technical support is the way of the future for personal and corporate clients alike. By offering a combination of remote and on-site support Clickhelp is able to provide you with the swiftest and most cost-efficient (for you!) form of technical support. Let’s look at some of the great benefits our service has to offer.

Personal On-site Support

For the local client we know that computers can be a bit unwieldy and lugging them in for service is never any fun. That’s where Onsite Support comes in: when your computer or software crashes we will dispatch one of our trusted service center employees to offer his immediate expertise. Clickhelp is just a phone call away for any computer related illness.

Our corporate clients will see an even wider set of benefits by switching to Onsite Support. You’ll get the security of knowing that your computer systems are being maintained to the highest standard which has led to Clickhelp’s booming success. Think of it as seal of assurance for the security and stability of all your technical systems.

Our Onsite service aims to save money by eliminating the need for a full-time technical support staff. The way we look at it, why should you be paying for a maintenance service when everything is working fine? Our innovative click-ticket system allows for 24/7 support with lightning fast response times for any sort of computer problem.

Clickhelp’s new and innovative Remote Support service is pioneering the future of computer repair. With just a simple Internet connection we can establish a secure network with your business using the latest software available on the market. This gives us the ability to remote into the computers and address issues as needed, without any need for an intrusive personal visit.

Remote Support also offers preventative measures to ensure your systems are running when you need them most. With the use of automated scripts and regular testing we can keep a perpetual eye on system metrics to ensure your computers are running at optimal levels. Our current clients can attest that remote support significantly reduces downtime!

Remote support combines the friendly staff you’ve come to love at Clickhelp’s with around the clock technical support. Give us a call to find out why remote support is right for you!